HOW FAR IN ADVANCE SHOULD I BOOK?

For holy sacraments, we require families to book at least one month in advance.

HOW DO I BOOK A PHOTOGRAPHIC AND VIDEO COVERAGE?

For booking please contact us at +39 351 874 2527

DO YOU REQUIRE A DEPOSIT OR RETAINER FEE?

Yes, we require a retainer fee. The amount depends on whether the booking is for a group or an individual.

HOW DO I CONFIRM MY BOOKING?

Once the retainer fee payment has been confirmed, the booking is confirmed.

WHAT OPTIONS DO YOU OFFER FOR HOLY SACRAMENTS?

We offer options of 1/2 photographers, depending on the size of the group.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept cash payments or bank transfer for italian residents and payment via Stripe or Paypal for foreigners. 

DO YOU OFFER PAYMENT PLANS?

Unfortunately no.

IS IT REFUNDABLE?

The retainer fee is refundable only for Italian residents who paid in cash, up to a maximum of one month before the booked date.

The retainer fee is non-refundable for all foreign clients.

WHAT HAPPENS IF IT RAINS OR WEATHER IS ROUGH?

Our service is guaranteed rain or shine.

ARE TRAVEL COSTS INCLUDED?

Yes, the price we provide in the quotation also includes any necessary travel and lodging costs.

DO YOU WORK WITH A SECOND PHOTOGRAPHER?

Yes and no. The price may include a second photographer to ensure the best quality of your photos, depending on the size of the group.

CAN YOU COVER BOTH THE CEREMONY AND RECEPTION?

It depends on how many families wish to include reception coverage.

DO YOU ALSO CAPTURE VIDEO?

Yes. We can also provide a videomaker.

DO YOU CHARGE FOR TRAVEL AND ACCOMMODATION OUTSIDE VENICE?

All services within the Veneto region and the Udine area are included in the price. Services outside these areas are subject to an additional travel fee and, if necessary, a lodging fee.

WHEN WILL I GET MY PHOTOS (and or video)?

Delivery is within one month after the booked date.

DO YOU RETOUCH OR PHOTOSHOP THE PHOTOS?

Yes. The reason it takes this long is that we want you to receive the highest quality photos for your special day. (Body morphing is not included and is not offered as an option.)

CAN I REQUEST EXTRA RETOUCHING OR EDITING?

Any additional editing requested after delivery is subject to an extra charge.

DO YOU DELIVER RAW OR EDITED FILES?

No, it is not included, nor is it an option.

WHO OWNS THE COPYRIGHT OF THE PHOTOS?

In accordance with Italian Law No. 633, Article 98 of April 22, 1941, and the Italian Court of Cassation ruling No. 4094 of June 28, 1980, all rights to the images are reserved to the author. Clients who have paid for their session are authorized to use the images exclusively for private, non-commercial purposes and are not permitted to share them with third parties, including but not limited to other providers, without the author’s explicit consent.

DO YOU SHARE PHOTOS WITH THIRD PARTIES?

We share photos only on our website and social media platforms for commercial purposes, as well as through our provider, Pic-Time, for digital photo delivery to clients.

In accordance with the European GDPR and Italian Legislative Decree No. 196/2003, we do not share any of your data, including photos, with third parties without your consent.

CAN I ASK NOT TO HAVE MY IMAGES PUBLISHED?

In accordance with the European Privacy Policy (GDPR) and Italian Legislative Decree No. 196/2003, we do not share your photos without your consent. We will always request your permission before any publication. If you prefer that your photos are not shared online, we will fully respect your privacy.

WHERE ARE YOU BASED?

Venice, Treviso and Udine area.

DO YOU TRAVEL OUTSIDE VENICE/TREVISO/UDINE?

We are always available to travel outside our standard areas; however, additional travel and lodging fees will apply.

CAN YOU RECOMMEND MAKEUP ARTISTS OR STYLISTS?

Yes

DO YOU OFFER PHOTO ALBUMS OR PRINTS?

We offer photo albums and prints through our partner, IlFotoAlbum (for Italian residents), and through our provider, Pic-Time (for foreign clients).

For Italian residents, all our two-photographer packages include a USB flash drive with a personalized wood engraving.